PeggasusPets.com takes your privacy very seriously. We appreciate and respect just how important it is to take care of your personal data. Under new regulation, for all our services PeggasusPets.com is a Data Controller. This means we are responsible for keeping your data safe. You can contact us at any time with regards to your data via support@PeggasusPets.com.
This policy relates to your use of this website and constitutes an inseparable part of the Terms of Service. The data you supply to us and our use of that data is in strict compliance with government regulations. The data that we collect is used within the Services of our business as described in our Terms of Service.
We want to ensure that we have your consent to use your data. We strive to provide you with clear information on how we use your data. We allow you access to your data so that you can rectify or remove your data. We notify you if your data should become compromised. Any data we do collect is stored lawfully.
Section 1: About PeggasusPets.com
PeggasusPets.com (“Site”, “our”, “we”, or “us”), is located at 147 Prince Street, Brooklyn NY 11201
Section 2: What information do we collect & what do we do with it?
As part of the shopping experience, when you purchase something from our online store, we collect the personal information that you provide us with. This may include your name, address, phone number and email address. We use this information to verify your identity, process orders, arrange delivery and verify your payments. This personal information is strictly confidential and is stored in a secure and protected database.
We do not store credit or debit card information. These details are simply passed securely to the payment processor who then authorizes the transactions with your banking institution. We use internet security technology to ensure that it is safe for you to shop with us and standard encryption technology scrambles your personal data when you give it to us. This process is known as Secure Sockets Layer (SSL) and makes sure your transaction is protected.
When you browse our website, we also receive information about where you have come from on the internet and how you are accessing our website – for example part of your IP address, geographical location, the pages you visit and your browser type. We make sure that this information is not personally identifiable, and we use that information to improve our website and services along with information on shopping behaviors so that customers can continually have a better shopping experience on our website. This collected data is processed anonymously, without matching it to a specific individual or merging it with data from other tools.
Basic personal details, including your name and email address, are requested when you sign up in order to receive our email newsletters. Your email is used to send you emails about various products and services as well as news about PeggasusPets.com including special offers and first looks at new products and services as well as other updates related to the site. Marketing and promotions may also be sent to you based on your shopping and / or viewing history so we can provide you with relevant messages. We may also store your encrypted account password so you can access your past orders. We keep identifiable personal data for a minimum of one year and will remove you from our database if you make a request to be removed.
As defined under the EU GDPR Article 9, Sensitive Information, or special categories of personal data refers to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. We do not collect or process any information which may be classified as Sensitive Information as described under the EU GDPR.
From time to time, we may place advertisements on other websites and social media platforms such as Google Ads, Pinterest, Snapchat, Facebook or Instagram. These types of advertisements are made and shown to groups of people according to interests, shopping behaviors as well as social media activity. The data we use to create these advertisements are based on aggregated information of large groups of individuals with similar characteristics. At any time, you can update your privacy settings found on each of the social media platforms to limit the marketing you may be viewing on those platforms.
All information about our customers that we use for marketing purposes is stored securely. You can change your preferences at any time. If you would like to amend or remove your own personal data from our server files, please contact us at support@PeggasusPets.com.
Section 3: Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a shipment of a purchase, you are consenting to the collection and storage of your information for the purpose of fulfilling your order and maintaining your information for future reference.
You will receive messages (including but not limited to emails and / or sms text messages) with important information relating to your order. If you did not complete a checkout during a new order, we may send you one or more messages about items that are in your basket.
We will always ask for your express consent to opt into receiving messages from PeggasusPets.com . At any time after you opt-in, you may withdraw your consent via the ‘unsubscribe’ link in any of our emails or other messages. You can also contact us at support@PeggasusPets.com using the subject line UNSUBSCRIBE. Please note it may take 3-5 working days to stop receiving messages from us.
Section 4: Disclosure to third parties
Your personal information may be disclosed to other reputable third party companies for the purpose of processing your order as well as managing your personal information and sending emails related to PeggasusPets.com . If you sign up for our PeggasusPets.com messaging, your personal data is also stored within our own system or via third party platforms used for data management purposes. These third parties ensure compliance with any order placed by you including, for example, operations, order delivery, payment services, shipments, fraud investigations, and bill collection. Your personal information is not used by our partners for any direct marketing purposes. If required by law, we will disclose your personal information to the police or another authorized requestor, for example, to investigate suspected illegal activity or violations of our Terms of Service.
We may also share aggregate, non-identifiable information with selected third parties, or information that is reflective of your use of our website or other related platforms. We will not disclose any information that can be deemed identifiable to you specifically without your express consent. This aggregated information includes information related to analytics and service providers that assist us in the improvement and optimization of our website.
External suppliers which may be engaged by PeggasusPets.com , without limitation, are listed herein:
Alphabet Inc. ActiveCampaign, LLC
Section 6: International transfers or personal data
Section 7: Your data rights
We have ensured that your data is used only for the purposes outlined above and we are committed to processing your data in a fair and transparent way. We will not store data for longer than we need to use it. We will keep your personal data for as long as you remain a customer or potential customer of our site. We will also keep your personal data while you remain subscribed to our messaging.
We review our database on a regular basis and if you have not consented to messaging but have made a purchase via our website, we will keep your data for approximately 10 years after you have made a purchase from us.
You have data rights in addition to the above that gives you full control over your data:
These rights do not extend to include non-personal, ‘unidentifiable’ data.
If you feel that your data has not been correctly processed, you can contact us at support@PeggasusPets.com.
Section 8: Cookies
We use four main types of cookies when you visit our website. Please find listed the types of cookies we use, and why:
By using our site, you consent to us storing these cookies on your browsing device and accessing them when you visit our site. You can manage or delete any of these cookies using your browser settings. You can also enable or disable cookies by changing your website browser settings to accept or reject cookies as desired. Consult your browser for more information on managing and deleting cookies.
Section 9: Age restrictions
The site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from, or about, a child under 18, please contact us at support@PeggasusPets.com.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. We will let you know in advance should this scenario arise.
Further questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, make a complaint, or simply want more information about this subject, please contact us at support@PeggasusPets.com.