Pegasus Pets may offer the VIP Membership Service through a variety of billing methods, which include, but are not limited to, one-time subscriptions, monthly recurring subscriptions, and annual recurring subscriptions. Benefits of VIP Membership include, but are not limited to, 30% off all orders, free shipping, expedited order processing and early access to new products. We reserve the right to change or adjust benefits at any time as we may determine in our sole and absolute discrection. Except as otherwise expressly provided for in these Disclaimers, any benefit changes or changes to your VIP Membership Service will take effect following notice to you.
An automatic recurring payment in the amount of $14.99 provided to you on our website, via email, or as described to you by a representative will be made every 30 Days (“Monthly Payment”) for renewal of your subscription on a recurring basis.
You will also receive a post-payment confirmation email following all automatic recurring payments. For example, if your subscription plan requires a $14.99 per month payment, and your one month period ends on March 1, the recurring Monthly Payment of $14.99 will be made on March 1. Your next automatic recurring payment in the amount of $14.99 would occur on April 1.
You will not receive any advance notice of this payment but you will receive post-payment confirmation by email.
If your automatic recurring payment is declined, you will be contacted by phone or email. We may permanently restrict your ability to use a certain payment method if that payment method fails multiple times.
REMEMBER: If your Automatic Recurring Payment fails, you will need to replenish your account with another payment method. If payment is not made and you do not make a payment by the end of your billing cycle, your service may be suspended or cancelled.
Changes to the Price and Subscription Plans. We reserve the right to change our Monthly Payment or adjust pricing for our Service as described in our Terms of Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Disclaimers, any price changes or changes to your subscription plan will take effect following notice to you.
You have the right to withdraw your consent to Peggasus Pets VIP Membership Recurring Payment at any time. To cancel your Automatic Recurring Payment, email support@PeggasusPets.com. Your request to cancel your Automatic Recurring Payment may take up to 24 hours to take effect. Cancellation must be done before the end of the 30 days period to avoid the $14.99 monthly recurring payment.
When you request termination of your subscription, your subscription fees are not refunded. Instead, the current subscription will run its course to the end of the current billing cycle, at which point your subscription will then become inactive. Cancellation of service is not official until you receive an email confirmation.
If a request is not answered within 3 business days, you will need to contact us at support@PeggasusPets.com and confirm cancellation.
If you wish to re-establish your Automatic Recurring Payment, please email support@PeggasusPets.com
If you would like to change your Automatic Recurring Payment including, for example, making a change from one credit or debit card that was initially selected to another credit or debit card or bank account, you must authorize the recurring payment with the new credit or debit card or bank account by email support@PeggasusPets.com. Your previously approved Automatic Recurring Payment will be terminated within 24 hours.
Money Back GuaranteeIf you contact our Customer Support department within 14 days of your original sign-up, you are eligible for our Money Back Guarantee. To receive your money back, you must contact our Customer Support team online at support@PeggasusPets.com no later than 14 days following your original sign-up and ask for a refund. Any contacts made after that 14 day period will not be eligible for our Money Back Guarantee. Only your first purchase is subject to the Money Back Guarantee; renewal orders are not eligible for the Money Back Guarantee under any circumstances.
By providing my credit, or debit card or bank account information (“Payment Method”), I AGREE that I have read and understand this Automatic Recurring Payment Agreement. In addition, I authorize Peggasus Pets to charge the full amount required by my subscription plan (once every month or more frequently as described above) to the specified Payment Method; and I authorize the financial institution for the Payment Method, specified above, to charge or debit my account and remit payment for my service to the company. This authority will remain in effect until I give notification, as required under this Agreement, to terminate this authorization.